Qualtec’s MAPA Train the Trainer course offers a comprehensive approach to training, giving participants the knowledge, skills, and teaching techniques required to pass on MAPA principles to others within their organization. By certifying participants as trainers, this course enables organizations to develop internal resources and create a sustainable approach to aggression management and de-escalation. The MAPA Train the Trainer course spans several days and combines theoretical instruction with practical skills development, ensuring participants leave with both confidence and competence.